Shipping policy
Shipping & Delivery
At BioHack London, we aim to deliver your order quickly, securely, and with full transparency. All orders are processed within 72 hours of purchase. Once dispatched, you’ll receive a tracking email so you can monitor your delivery in real time.
Estimated delivery times:
- Next Day Delivery – Available for orders placed before 1 PM.
- Express Shipping – Delivered within 1 to 3 business days.
- Standard Shipping – Delivered within 2 to 8 business days and free on orders over £100.
If your order contains multiple items, some may be shipped separately from different fulfilment centres to ensure faster delivery and stock availability.
Order Tracking
Once your order has shipped, a tracking link will be sent directly to your email. Use this link to follow your order’s journey until it arrives at your door.
If your order hasn’t arrived within 20 business days, please contact our support team at Info@BioHackLondon.com, and we’ll investigate with our delivery partners.